The
Chargeback Defense System resolves thirty-five percent (35%) of chargebacks for
Acies' merchants. A 100% review of chargebacks by a proprietary "Expert"
rule-based system encompasses all pertinent Visa® and MasterCard® rules. Use of
the rules-based systems allows automatic resolution of 10-12% of all incoming
chargebacks. Automatic resolution eliminates the need to debit a merchant's
account for a chargeback and the wait time to receive funds from outstanding
claims.
Some of the many benefits of the Chargeback
Defense System:
Chargeback
claims automatically checked against Visa® and MasterCard® guidelines
Our
chargeback experts review authorization logs and check for duplicate chargebacks
Multiple
retrieval requests for the same item are eliminated
All
relevant materials archived in an optical file for immediate retrieval,
eliminating paper-handling errors
Automatically
sends representments to issuers for credit-issued, authorization-received, and
sales slip-provided resolutions
An
experienced chargeback specialist investigates a case when necessary and
provides resolution based on data supplied
A
Chargeback Representative can assist with chargeback resolution at point of
contact
For more information about how Acies can enhance the performance of your
business at the point-of-sale and beyond, with 24-hour toll free support, call
us at: 1-866-201-1100.
The
Chargeback Defense System resolves thirty-five percent (35%) of chargebacks for
Acies' merchants. A 100% review of chargebacks by a proprietary "Expert"
rule-based system encompasses all pertinent Visa® and MasterCard® rules. Use of
the rules-based systems allows automatic resolution of 10-12% of all incoming
chargebacks. Automatic resolution eliminates the need to debit a merchant's
account for a chargeback and the wait time to receive funds from outstanding
claims.
